Privacy Policy - rEMDR

Effective Date: February 16, 2026

At flee flame, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how rEMDR ("the App") collects, uses, and protects your data. rEMDR is a bilateral stimulation tool designed to support EMDR therapy practices, and it is built with privacy-first principles.

Information We Collect

rEMDR is designed with privacy at its core. The App stores data locally on your device and does not collect or transmit personal information to external servers.

Data Stored Locally on Your Device

The following information is stored exclusively on your device using secure local storage:

• Session Preferences: Your selected duration, speed, pattern, and configuration for each session type (Eye Movement, Audio, Haptic, Breath, Color Flow, Body Scan)
• App Settings: Your preferences including theme choices, display options, and session configurations
• Session History: Distress ratings (SUD scores) and session records stored locally for your personal tracking

Important: This data is stored ONLY on your device. It is NOT transmitted to any server, cloud service, or third party.

No Account Required

rEMDR does not require you to create an account, provide an email address, or share any personally identifiable information. The App functions entirely without login or registration.

Health Data Privacy

We take health-related data seriously. While rEMDR is a bilateral stimulation tool and not a medical device, we recognize that users may use it in therapeutic contexts. We do not store, share, or sell your personal health data, session history, or distress ratings to third parties. All such information remains on your device under your control.

How We Use Your Information

All data collected by the App is used solely to:

• Remember your session settings between app uses
• Provide customized session configurations
• Track your distress ratings and session history for your personal review
• Improve your user experience within the App

In-App Purchases and Subscriptions

rEMDR offers optional premium subscriptions that provide access to unlimited sessions and additional features. Subscriptions are processed through the App Store (iOS) or Google Play Store (Android).

Subscription Management with RevenueCat

We use RevenueCat, a third-party subscription management service, to manage premium subscriptions. When you subscribe to premium features:

• Anonymous User ID: RevenueCat generates an anonymous user ID to track your subscription status. This ID is not linked to your personal identity.
• Purchase Data: Information about your subscription (such as purchase date, expiration date, and product identifier) is securely processed by RevenueCat.
• Transaction Processing: All payment processing is handled by Apple or Google through their respective payment systems. We do not have access to your payment information, credit card details, or billing addresses.

RevenueCat operates in accordance with their Privacy Policy. The data they collect is limited to what's necessary to manage your subscription and verify your premium access.

Subscription Information

Subscriptions can be cancelled anytime through your App Store or Google Play account settings. You can restore previous purchases on new devices using the "Restore Purchases" option in the App.

Data Sharing and Third Parties

We do not sell your data to third parties. Your session data, distress ratings, and preferences never leave your device except as described below.

Third-Party Services

The App uses the following third-party services:

• RevenueCat: For subscription management and premium access verification. Only subscription-related data (anonymous user ID and purchase transactions) is shared with RevenueCat.
• Sentry: For crash reporting and error tracking in production. If enabled, Sentry may collect anonymous technical data such as device type, operating system version, and crash logs to help us identify and fix issues. No personal information or session data is sent to Sentry.
• App Store Analytics: Basic installation and crash reporting data may be collected by Apple App Store or Google Play Store according to their respective privacy policies. This data is anonymized and aggregated.

Data Storage and Security

Your data is stored securely on your device using industry-standard local storage mechanisms provided by iOS and Android operating systems.

• No Cloud Sync: Your data is not synced to iCloud, our servers, or any cloud service
• No Network Transmission: No session data or distress ratings leave your device
• Offline-First: The App functions entirely offline and requires no internet connection for core features
• Device Security: Data is stored in your device's sandbox environment, protected by your device's encryption and access controls

Children's Privacy

rEMDR is not directed to children under 13. However, since all data is stored locally on the device and no accounts are required, children can use the app safely under parental supervision. We do not knowingly collect personal information from children.

Parents and guardians should monitor their children's device usage and app permissions according to their family's privacy preferences.

Data Retention and Deletion

All data remains on your device until you choose to delete it. You have complete control:

• Delete App and Data: Uninstalling the App removes all locally stored data
• Clear App Data: Use your device's storage settings to clear app data while keeping the App installed
• Reset Within App: Use the App's settings to reset preferences and session history

We have no servers storing your personal data, so data retention is entirely under your control.

Your Rights

Since all data is stored locally on your device, you have complete control over your information. You can:

• Access all your data through the App's settings and session history
• Modify your preferences at any time
• Delete all data by uninstalling the App or resetting within the App

International Users

rEMDR is available globally. Because we collect no personal data:

• GDPR (EU): Fully compliant — no personal data processing requiring consent
• CCPA (California): Fully compliant — no personal information collected or sold
• Other Privacy Laws: The App's privacy-by-design approach ensures broad compliance

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with an updated "Effective Date" at the top of this page. Continued use of the App after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us through our support page.

Additional Information

For general company privacy practices, please visit our company privacy policy.